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Voice over internet protocol or VoIP is beginning to come into it?s own. The promise of cost savings over traditional phone lines is driving this technology into the mainstream. Leveraging your existing broadband connection to save on your monthly...

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Predictive Dialing, Dialing for Dollars

VOIP News
Call Centers didnâ€™t have much variation or flexibility up until recently, they were brick and mortar facilities with aged, clunky technology and typically werenâ€™t any more savvy than a home office telephone setup â€" just a multiple of them....
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Call Center Efficiency

VOIP News
Call Center Efficiency - Predictive Dialing; traditional calling vs. the hosted calling world to the test Predictive Dialing is a call center tool used to generate higher margin talk time for teleworkers. The predictive dialer works by using a...
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Is Interconnection Actually Required for VOIP?

VOIP News
Updated January 16, 2006 To quote from the draft rules on VOIP by the National Telecommunications Commission (NTC): â€ No value-added service provider shall provide VoIP services to the public for compensation â€" where such services require access...
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What is VOIP?

VOIP News
What is VOIP? That's a Good Question. A lot of people have never heard of VOIP and of those who have, a great deal think that Vonage is there only choice. VOIP or Voice Over Internet Protocol (for the technically minded) is simply a way to...
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Ventrilo and free computer to computer voice communication

VOIP News
Ventrilo is a Voice over IP program for Windows and Mac OS X. It is very similar to a telephone call, although things such as headsets or computer microphones are used, instead of a physical receiver. The...
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Personal Selling on the Internet using Skymol Communicator

VOIP News
Today`s consumers are online. Businesses need to use the Internet to better understand their customer needs and to build stronger relationships with customers, need to provide much more interactive and assertive services to their customers, making...
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VoIP Security Threats Put Financial Institutions at Risk

VOIP News
According to the Federal Deposit Insurance Corporation's (FDIC) Financial Institution Letters, financial institutions need to take into account the security risks associated with voice over Internet protocol (VoIP). The FDIC provides the following...
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Why we should all be internet faxing

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VoIP Headlines

NET and Quintum to Showcase VoIP Multipath Switches and Gateways at the Upcoming Microsoft Worldwide Partner Conference (Marketwire via Yahoo! Finance)
Network Equipment Technologies, Inc., a global provider of multi-service network and VoIP solutions for government and enterprise customers, and its subsidiary, Quintum Technologies, an innovator in VoIP technologies, announced today that they will be exhibiting together at the upcoming Microsoft Worldwide Partner Conference in Houston from Tuesday, July 8th, through Thursday, July 10th, 2008.
Codima Inc. (OTC:CDMA) Expands Codima Toolbox to Enhance VoIP Quality - Introducing Integrated Pre-Assessment Testing, ... (Centre Daily Times)
Codima, Inc. (OTC: CDMA) a global provider of best practice software tools for VoIP and IT Asset Management today announced the introduction of new additions to Codima Toolbox. The VoIP Management solution now brings VoIP Topology Views directly in Microsoft(R) Office Visio(R), and combines pre-and post deployment testing, monitoring and troubleshooting into one solution. With the new additions, ...
Codima Inc. (OTC:CDMA) Expands Codima Toolbox to Enhance VoIP Quality - Introducing Integrated Pre-Assessment Testing, ... (Business Wire via Yahoo! Finance)
PHILADELPHIA----Codima, Inc. a global provider of best practice software tools for VoIP and IT Asset Management today announced the introduction of new additions to Codima Toolbox. The VoIP Management solution now brings VoIP Topology Views directly in Microsoft® Office Visio®, and combines pre-and post deployment testing, monitoring and troubleshooting into one solution.
Voxitas VoIP Services Certified to Work with the Interactive Intelligence All-in-One IP Communications Software Suite (Centre Daily Times)
SIP trunking services from Voxitas (formerly NetLogic), a leading business class VoIP national service provider, have been certified to work with the Interactive Intelligence all-in-one IP communications software suite to help customers more easily and cost-effectively support distributed locations.
Living with VoIP (ITP.net)
IP-based telephony has long been anathema for many Middle East operators. But according to delegates at VoIP World 2008, regional operators also stand to gain from the technology they fear. Roger Field reports.

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